Terms & Conditions
Last updated: 2/26/2022
Welcome to Velox. These Terms and Conditionsgovern your access to and use of our website, products, and services. By submitting a quote request, communicating with our team, or engaging ourservices in any way, you agree to be bound by the following terms.
1. Use of Site and Services
By accessing this site and submitting any forms or inquiries, you confirm that the information provided is accurate and that you are authorized to initiate a quote request for the project in question. Any mis use of this site, including false submissions or spam inquiries, is strictly prohibited.
2. Service Overview
Velox simplifies the concrete delivery process so your project stays on schedule and stress-free. Our team ensures that your request is handled with efficiency and care from start to finish.
Velox reserves the right to coordinate fulfillment through third-party independent concrete providers as needed to meet regional availability, scheduling logistics, or high-demand conditions.
3. Pricing & Estimates
All quotes are based on the information you provide regarding project type, dimensions, location, and desired delivery date. Final pricing may vary based on actual volume delivered, on-site conditions, accessibility, and any special equipment required. Quotes are non-binding until confirmed.
4. Delivery Conditions
While we make every effort to meet your preferred delivery window, all deliveries are subject to provider availability, weather, traffic, and jobsite accessibility. You are responsible for ensuring the pour site is ready, safe, and accessible at the time of delivery.
5. SMS Communications
By submitting your contact information, you consent to receive SMS communications from Velox related to your quote, delivery status, and project updates. Message frequency may vary depending on your project. Standard message and data rates may apply based on your mobile carrier. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact our support team at support@concretevelox.com or at 800-223-0443 . We do not share or sell your contact information for third-party marketing purposes. While we make every effort to meet your preferred delivery window, all deliveries are subject to provider availability, weather, traffic, and job site accessibility. You are responsible for ensuring the pour site is ready, safe, and accessible at the time of delivery.
6. Limitation of Liability
Velox is not liable for delays, performance issues, or damages resulting from third-party provider services, traffic conditions, weather events, or jobsite-related obstacles. You agree to release Velox from any direct or indirect claims related to service delivery performed by third-party operators.
7. Modifications
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of any changes.
8. Contact Us
For questions regarding these terms or any part of our service, please contact us at:
- Email: support@concretevelox.com]
- Phone:800-223-0443
